Automated Statement Retrieval FAQs

This is a secure online service approved by QBANK, that automatically retrieves statements through your online banking and sends it directly to us. The service is a one-time retrieval – which will only happen with your authorisation.

The statements are used solely for the purposes of a loan application. The statement retrieval is initiated by you and statements are stored in a secure database where only QBANK can access them.

Data is encrypted with 256-bit encryption, secured by 2048-bit keys. This is the same level of encryption that all major banks use. Your login credentials are never stored and are securely discarded once you have used the service.

This service is owned and developed by an Australian company that adheres to Australian privacy principles and laws. Your personal details are never shared with or sold to third parties.

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