Now you can shop faster in stores, in apps, and online with your phone.

Google Pay brings together everything you need at checkout, so you don’t have to search for your wallet, remember card details. Plus, Google Pay will protect your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep it safe.

Use your QBANK Visa credit and debit cards to make payments in stores and online with Google Pay


 

Quick

Make speedy payments in stores with your Android device or online in apps and websites without the need to create an account.

Simple

Getting started is easy. You can add your QBANK Visa debit or credit card to Google Pay in a few quick steps.

Secure

Protect your payment info in stores and online with multiple layers of security to help keep your account safe.


 

Getting started with Google PayTM

Step 1: Download the Google Pay app from Google Pay

Step 2: Follow the instructions to add a card or another payment method

Step 3: Verify your card, then you’re all set

 

Where can you use Google PayTM

Google Pay is accepted in stores, apps and websites in Australia and around the world. You can use it to pay anywhere you see either of these symbols at checkout.

Making payments with Google Pay™

In stores

Google Pay works anywhere contactless payments are accepted, with NFC enabled Android devices running Lollipop 5.0+.

To pay in stores wake up your Android phone and hold it near the terminal until you see a check mark. You don’t even need to open the app.

In apps and websites

Use Google Pay to make payments across your favourite apps and websites.

Once you’ve added a card, you won’t need to enter your payment info again. Just choose Google Pay at checkout and confirm your purchase.


 

Frequently Asked Questions

In most instances, a return should work with Google Pay the same as it would if you had swiped a regular card. The key difference is that instead of the merchant having to swipe your card again you'll have to hold your phone near the payment terminal again to verify the return. Be sure to check that the Card selected in Google Pay is the one that you used for the original purchase. In some cases you may also be asked for the last few digits of your Card number. If this happens, you should provide the last few digits of your virtual account number. To view the last four or five digits of the virtual account number go to "Card details" or "Transaction details. Check with your retailer before making the return, as some merchants will require your physical card to process the refund.

You’ll need your virtual account number if you would like to make a return on an item purchased with Google Pay.

Any Android smartphones and tablets running Android Lollipop 5.0 or above. To make in-store payments, your phone also needs to support NFC (Near Field Communication). To check for NFC, look for it in your phone’s Settings app. You can make in-app payments even if your phone does not have HCE.

First, download Google Pay from the Google Play Store. Second, you can add an eligible card by snapping a picture or entering your account number manually. If your eligible card is already set up for Google Play, you can simply add that card to Google Pay by confirming a few details.

You can pay with your Android Phone at hundreds of thousands of merchants. Easily pay wherever contactless payments are accepted or where you see one of these symbols:

You can also use Google Pay in many of your favorite apps. Just look for the Buy with Google Pay button. You can see the apps that accept Google Pay on the Google Play Store.

How do I use Google Pay?

When paying in-store:

  1. Simply wake up your phone. No need to open the app.
  2. Hold the back of your device near the contactless payment terminal and wait for the blue checkmark.

 

When paying within apps:
With Google Pay, you can check out in hundreds of apps without having to enter your payment information. Catch a ride, order takeout, or get tickets to that just-announced show with the simple press of a button.

Visit website (www.google.com/pay) to see a list of eligible payments cards. We are working to expand the number of payment cards you can use on Google Pay, so check back soon or contact your bank if your card is not currently supported.

QBANK is standing by to help. Call 13 77 28 for support.

With Google Pay, enjoy all the same perks and rewards you get with your physical cards. Add tickets, loyalty and gift cards, PayPal, and more. Keep track of all your purchases, and even get personalized suggestions.

How secure is Google Pay?

Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your information safe. Learn more

Android Device Manager (www.google.com/android/devicemanager) will help you find, lock, and erase your phone. Also, you can simply search “Find my phone” and Google will show you where it is on a map. There’s no need to cancel your credit card.

Your credit and debit card information are assigned a unique virtual account number that’s used at checkout, so your full card details are never shared with the store. Think of it as a digital stand-in for your payment information. To view the last four or five digits of your virtual account number go to “Card details” or “Transaction details”.

Contact Us

Important Information

Digital Wallet Terms and Conditions

These Terms and Conditions apply when you, or an additional card holder, add an Eligible Card to a Digital Wallet on a Supported Device. They apply in addition to the terms and conditions that apply to the Account and Eligible Card. Information about using Digital Wallets with our Eligible Cards, including how to add and remove Eligible Cards from Supported Devices, is available from our website qbank.com.au/GooglePay.

1. Digital Wallet Services
Each Digital Wallet is a service provided by the Digital Wallet provider, and not by us. The Digital Wallet provider is responsible for the functionality and operation of the Digital Wallet. We are not liable to you for any loss or damage you suffer as a result of any malfunction, failure or unavailability of a Digital Wallet, or the failure or refusal of any merchant to process payments using a Digital Wallet.


2. Your Security Obligations
You, and each additional card holder, must take reasonable steps to secure the Supported Device and any PIN or other pass code registered to the Supported Device in the same way as you would your Eligible Card and PIN or other pass code. In the Account terms and conditions, the requirements relating to protecting the Eligible Card and PIN or other pass code, and liability for unauthorised transactions, apply equally to your Supported Device and any PIN or other pass code registered to it, subject to these Terms and Conditions.
Important information about protecting yourself from unauthorised use is included in the Account terms and conditions.

3. Device Security
You, and each additional card holder, must:
ensure that only your, or the additional card holder’s, biometric identifier (e.g. fingerprint) is registered on the Supported Device;
not allow any other person’s biometric identifier to remain, or be, registered on the Supported Device;
not share any PIN or other pass code registered to the Supported Device with any person;
not leave the Supported Device unattended, and lock it when not in use;
before disposing of a Supported Device, remove or unlink the Eligible Card from it.

If you, or an additional card holder:
allow another person’s biometric identifier to remain, or be, registered on the Supported Device; or
share any PIN or other pass code registered to the Supported Device with any person,
then you are taken to have authorised that person to carry out transactions using the Supported Device and you will be responsible for their use of the Eligible Card.

4. Lost or Stolen Devices or Unauthorised Use
You should immediately notify us if:
a Supported Device is lost or stolen;
you suspect that any PIN, pass code or other security credential registered to a Supported Device has become known to someone else;
you suspect that someone else has used or could use a Supported Device to carry out a transaction on your Account without permission.

You may become liable for any unauthorised transactions if you unreasonably delay notifying us.
If your Supported Device is lost or stolen you should immediately remove or unlink your Eligible Card from the Digital Wallet where possible.

5. Privacy
We may provide Google and card scheme networks with information for the purpose of operating and generally improving Google Pay. Each party's data collection and handling practices are in accordance with their respective privacy policy (available at policies.google.com, visa.com.au, eftposaustralia.com.au).


6. Changes to Terms and Conditions
We may change these Terms and Conditions at any time and notify you of the changes in accordance with the Account terms and conditions. You agree to us providing notification electronically.


7. Termination
We may suspend or terminate the use of an Eligible Card in a Digital Wallet without notice at any time, including if:
you, or an additional card holder, breach these Terms and Conditions;
we suspect an unauthorised transaction has occurred or for other security reasons;
we are required by a regulatory or government body.


8. Definitions
Account means your account with us to which an Eligible Card is linked
Digital Wallet means any digital wallet service provided by a third party including without limitation Apple Pay as provided by Apple Inc. and Google Pay as provided by Google Inc.
Eligible Card means a debit or credit card issued by us that can be added to a Digital Wallet
Supported Device means any device or equipment that can be used to access your Account using a Digital Wallet, and is not given by us e.g. mobile phone, smart watch
We, us and our mean QPCU Limited T/A QBANK ABN 79 087 651 036

For a full list of compatible Google Pay devices, see https://support.google.com/pay/answer/7643995?hl.

For eligible cards or for instructions to add or remove cards, please visit www.qbank.com.au/banking-accounts/digital-wallets/google-pay. To get a copy of your card’s terms and conditions please visit www.qbank.com.au. Google Pay is a trademark of Google LLC.