Expiry of Bluey Rewarder Credit Card
We are contacting Members to let them know the Bluey Rewarder Credit Card (S26) will no longer be available. To continue using a credit card, your account will be substituted with the Bluey Credit Card (S25) account.
Impacted Members will be contacted directly by QBANK in two batches to advise them of key dates -
What does this mean for you?
- After 16 May 2025 for batch one and 15 August 2025 for batch two, your Bluey Rewarder Credit Card (S26) will no longer work for purchases and transactions.
- If you would like to close your Bluey Rewarder Credit Card account, you can submit a request online or contact our Member Service Team for a final payout figure on any outstanding balances. Requests to close your account must be made before 14 March 2025 for batch one and 13 June 2025 for batch two, or the account will be substituted with the Bluey Credit Card (S25) account.
- From 17 March 2025 for batch one and 16 June 2025 for batch two, we will send you a new Bluey Credit Card (S25). Once your card arrives, simply call our Member Service Team to activate it. Once activated by our team, you will be able to make transactions on your new card.
- For any Additional Card Holders, you will also be sent a Bluey Credit Card (S25). You will need to activate your card too. However, please note that your card won’t be usable until the account owners activates their account and card first.
- Your Bluey Credit Card (S25) will have a new card number and PIN. If you have any recurring payments linked to your Bluey Rewarder Card (S26), make sure to update your card details with your service provider to avoid any disruptions. We recommend doing this before 5 May 2025 for batch one and 4 August 2025 for batch two.
- Your billing cycle will stay the same, with the cycle starting on the 19th of each month and closing on the 18th. Repayments will still be due by the 11th of the month.
- There are no changes to the fees and charges for your credit card and our Personal Lending Fees and Charges schedule is available here.
All other terms and conditions under the Bluey Card Conditions of Use and your Credit Contract remain unchanged and continue to apply. You can review the Bluey Card Conditions of Use available here.
Important timeline summary:
- 13 March 2025 (batch one) / 12 June 2025 (batch two) – Last day to request account closure.
- 17 March 2025 – 7 April 2025 (batch one) / 16 June 2025 – 7 July 2025 (batch two) – New Bluey Credit Card (S25) will be sent to you.
- 5 May 2025 (batch one) / 4 August 2025 (batch two) – Recommended deadline to update card details for recurring payments.
- 16 May 2025 (batch one) / 15 August 2025 (batch two) – Bluey Rewarder Credit Card facilities will close.
To assist further we have included below a detailed timeline summary of the changes referenced above.
We’re here to help
If your Bluey Credit Card (S25) doesn’t arrive by 30 April 2025 for batch one and 31 July 2025 batch two, please contact our Member Service Team for a replacement.
If you have any questions or need any help, please contact our Member Service Team at info@qbank.com.au or 13 77 28, We’re available Monday to Friday, 8:45am - 4:30pm.
