Choose home insurance to help suit your needs

With the range of options we can offer you through CGU Insurance, you will be able to choose the right home insurance to help suit your needs.

Building and Contents Insurance

Protect your home inside and out with combined Buildings and Contents Insurance.

Your buildings and items will be covered for a range of incidents. Plus, CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.

And if you’re looking for the highest level of cover, choose Home Buildings & Contents Plus when you’re getting a quote. 

Includes

✓ Theft & vandalism: Cover for stolen items and damage to your items from robbery and vandalism, including stolen keys.

✓ Flood, storm & storm surge: Cover for loss or damage to your home and items caused by flood, rainwater run-off, storm, storm surge and tsunami.1

✓ Rebuilding your home: CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event.

✓ Fire: Cover for loss and damage to your home and items caused by fire (including bushfire).

✓ Temporary accommodation: If your home can't be lived in after a covered event, CGU pays for temporary accommodation.2

✓ Emergency repairs: If your home needs urgent repairs after an event CGU covers, CGU is available 24/7 to help keep you safe.

✓ Visitors' belongings: Cover for your visitors' items (except money) if they're damaged by a covered event in your home (up to $2,500).

✓ Liability for injury or damage: Cover for your legal liability in some situations if someone’s injured or their property’s damaged (up to $20m).3

Optional Cover

Accidental damage: Add cover for damage to buildings, fixtures and your belongings from unintentional mishaps around your home4.

Valuable contents: Increase your cover for some items in your home like art, jewellery and collectables.

Motor burnout: Add cover for electric motor burnout5 in fixtures (like air con) and appliances (like washing machines), including parts and labour.

Portable contents: Choose to cover items like glasses, jewellery, laptops and mobile phones when you take them outside your home6.


 

Choose Home Building and Contents Plus when you’re getting a quote.

Home Buildings and Contents Plus gives you: A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.

Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Buildings and Contents Insurance Standard.

Plus, higher limits on some inclusions, like food spoilage and landscaping. Read the Product Disclosure Statement to see exactly what’s included.

What you need to know:
1CGU don’t cover actions of the sea, such as tides and waves.
2If you have Contents Insurance, and you're renting the home (a tenant), CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home (and it's part of a strata or similar scheme),CGU cover the reasonable costs of temporary accommodation. If you have Building Insurance with CGU Insurance, and you own and live in your home, CGU covers the costs for temporary accommodation that CGU agrees are reasonable and appropriate for you. Additional limits, exclusions and conditions apply.
3Cover applies if the incident happens at your home (under Buildings insurance), and away from your home but still in Australia (under Contents insurance).
4CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
5CGU cover motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
6Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement, Premium, Excess and Discounts and Target Market Determination.

Building Insurance

Protect your home with Building Insurance.

If your home is damaged or destroyed by a covered incident, CGU will cover the cost to repair or rebuild it, up to the sum insured.

Additionally, if you can't live in your home due to damage from a covered incident, CGU help cover the costs of temporary accommodation for up to a year.

For more comprehensive coverage, consider choosing Building Plus when you get a quote.

And if you’re looking for the highest level of cover, choose Building & Contents Plus when you’re getting a quote.

Includes

✓ Theft & vandalism: Cover for stolen items and damage to your items from robbery and vandalism, including stolen keys.

✓ Flood, storm & storm surge: Cover for loss or damage to your home and items caused by flood, rainwater run-off, storm, storm surge and tsunami.1

✓ Rebuilding your home: CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event.

✓ Fire: Cover for loss and damage to your home and items caused by fire (including bushfire).

✓ Temporary accommodation: If your home can't be lived in after a covered event, CGU pays for temporary accommodation.2

✓ Liability for injury or damage: Cover for your legal liability in some situations if someone’s injured or their property’s damaged (up to $20m).3

Optional Cover

Accidental damage: Add cover for damage to buildings, fixtures and your belongings from unintentional mishaps around your home.4

Motor burnout: Add cover for electric motor burnout5 in fixtures (like air con) and appliances (like washing machines), including parts and labour.


 

Choose Building Plus when you’re getting a quote.​

Building Plus gives you:​ A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.​

Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.​

Plus, higher limits on some inclusions, like landscaping.​

Read the Product Disclosure Statement to see exactly what’s included.

What you need to know:
1CGU don’t cover actions of the sea, such as tides and waves.
2If you have Contents Insurance, and you're renting the home (a tenant), CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home (and it's part of a strata or similar scheme),CGU cover the reasonable costs of temporary accommodation. If you have Building Insurance with CGU Insurance, and you own and live in your home, CGU covers the costs for temporary accommodation that CGU agrees are reasonable and appropriate for you. Additional limits, exclusions and conditions apply.
3Cover applies if the incident happens at your home (under Buildings insurance), and away from your home but still in Australia (under Contents insurance).
4CGU covers motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement, Premium, Excess and Discounts and Target Market Determination.

Contents Insurance

Get cover for items in your home, even if you accidentally leave a window or door unlocked.

Additionally, you can add a portable contents option to cover items like laptops or jewellery that might get lost or stolen when you're out and about.

For premium contents cover, choose Contents Plus when you're getting a quote.

Includes

✓ Theft & vandalism: Cover for stolen items and damage to your items from robbery and vandalism, including stolen keys.

✓ Flood, storm & storm surge: Cover for loss or damage to your home and items caused by flood, rainwater run-off, storm, storm surge and tsunami.1

✓ Rebuilding your home: CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event.

✓ Fire: Cover for loss and damage to your home and items caused by fire (including bushfire).

✓ Temporary accommodation: If your home can't be lived in after a covered event, CGU pays for temporary accommodation.2

✓ No excess for food spoilage: If your fridge stops working after a covered event, CGU will pay for spoiled food and
prescription medicine.3

Optional Cover

Accidental damage: Add cover for damage to buildings, fixtures and your belongings from unintentional mishaps around your home.4

Valuable contents: Increase your cover for some items in your home like art, jewellery and collectables

Motor burnout: Add cover for electric motor burnout5 in fixtures (like air con) and appliances (like washing machines), including parts and labour.

Portable contents:​ Choose to cover items like glasses, jewellery, laptops and mobile phones when you take them outside your home.6


 

Choose Building Plus when you’re getting a quote.​

Building Plus gives you:​ A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.​

Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.​

Plus, higher limits on some inclusions, like landscaping.​

Read the Product Disclosure Statement to see exactly what’s included.

What you need to know:
1CGU don’t cover actions of the sea, such as tides and waves.
2 If you have Contents Insurance, and you're renting the home (a tenant), CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home (and it's part of a strata or similar scheme),CGU cover the reasonable costs of temporary accommodation.
3 Cover applies if the incident happens at your home (under Buildings insurance), and away from your home but still in Australia (under Contents insurance).
4 CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
5 CGU cover motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
6 Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement, Premium, Excess and Discounts and Target Market Determination.

Features & Benefits

Cover

Building Plus

Contents Plus

Building Standard

Contents Standard

Cover for loss or damage to Your Home and Contents
Accidental breakage of glass ✓ 
Animal damage
Deliberate or intentional act
Earthquake
Escape of water or liquid
Explosion
Fire
Flood or Rainwater Run-off
Impact
Lightning
Riot or civil commotion
Storm
Storm Surge or tsunami
Theft or attempted theft
Accidental damage – at Your Home  Optional  Optional 
Electrical motor burnout  Optional  Optional 
Cover for liability
Additional benefits
Accidental damage for Contents in transit to new home
Buying a new home
Contents away from Your Home
Contents in storage
Contents in the open air
Contents in transit
Food spoilage
Funeral expenses
Identity theft
Landscaping
Locating the cause of damage
Meeting building regulations
Mortgage discharge costs
Moving to a new home
Owner fixtures – Strata scheme
Professional and rebuilding fees
Removal of debris
Replacement of keys and locks
Safety net
Storage costs
Students living away from Home
Temporary accommodation
Visitors’ belongings
Optional benefits
Accidental damage – at Your Home Automatically Included  Automatically Included  Optional  Optional 
Electrical motor burnout Automatically Included  Automatically Included  Optional  Optional 
Portable Contents – away from Your Home  Optional  Optional 
Valuable Contents – inside Your Home Optional  Optional 

 

FAQs 

Building and Contents

Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insurecontents for more than the cost to repair or replace, CGU will only pay the actual cost of repairing or replacing.

Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, it would cover you if yourchild accidentally knocked over the TV and broke the screen. Whether your contents are covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Contents Standard policy. If you upgrade to Contents Plus, it’s automatically included.

General Contents: These are items you keep in and around your home that aren't permanently attached to the structure, like furniture. Valuable Contents: These are part of your general contents but have a coverage limit of $2,500 in total for all items in the following categories: Works of art –Collections -Jewellery and watches.You can insure items in these categories for higher amounts by opting for Valuable contents as an additional benefit. Portable Contents: These are itemsthat you or your family can take outside of your home. Coverage for these items is only available if you choose Portable contents as an optional benefit.

General contents held in storage can be covered under Home Insurance policy if you inform CGU before moving your items into storage and if CGU's acceptance criteria are met.Refer to the Product Disclosure Statement for information on items not covered while in storage. Please note that Valuable Contents are not covered while in storage.

Building

Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.

Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, if you accidentally put your foot through the ceiling while in the roof. Whether your building is covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Building Standard policy. If you upgrade to Building Plus, it’s automatically included.

Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.

Contents

Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home or contents for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.

Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, it would cover you if yourchild accidentally knocked over the TV and broke the screen, or if you accidentally put your foot through the ceiling while in the roof. Whether your building, contents, or both are covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Building Standard policy. If you upgrade to Building Plus, it’s automatically included.

Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.

 

 

Contacting CGU Claims

Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.

For more information on the claims process, visit CGU's claims website.

Contact Us

Partner ABN 79 087 651 036, AFSL 241413 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (your personal circumstances). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement, Premium, Excess and Discounts Guide and Target Market Determinations. Consider the relevant Home Building Key Fact Sheet and Home Contents Key Fact Sheet.​

 

Footnotes: