From 6 November 2026, we’re making some minor changes to our General Information Terms and Conditions due to the Teen On Call (S17) account decommission.
While these updates may not affect the way you use your accounts with us, we encourage you to take some time to read the terms and conditions to help you understand any impacts to you.
If you have any questions relating to our General Information Terms and Conditions, please contact our Member Service Team on 13 77 28, Monday to Friday between 8:45am and 4:30pm, email [email protected], or send us a secure message through the QBANK App or Internet Banking.
