From 21 October 2026, we’ve discontinued our Visa Debit Conditions of Use and any ongoing terms and conditions related to your Visa Debit card can be found in our General Information Terms and Conditions.

While these updates may not affect the way you use your Visa Debit card with us, we encourage you to take some time to read the terms and conditions to help you understand any impacts. 

If you have any questions relating to this change or our General Information Terms and Conditions, please feel free contact our Member Service Team on 13 77 28. Alternatively, email us at [email protected] or contact us via secure message in Internet Banking or the QBANK App. We’re available Monday to Friday, 8:45am – 4:30pm.